Even though I know that activating by phone will not allow me to deactivate the product later and I will have to call in again next time I need to activate this program.
Personally I know from working with Adobe support rats that arguing with them helps nothing so I just went along with it to get them off the phone. They told me the phone activation was the only way to fix this problem. I explained that no that was not the problem, the problem is that the activation have been used up for the product and if they could deactivate all other installs and add one install to the database I could activate it over the internet just like they do every other time I call. Last time I called I had someone tell me that I need to activate my product by phone and that was my problem. But wait it even get better after this, after waiting 15 minutes for the install to run and you try to register the product it says “Sorry there are too many activation so you have to call and wait another 20 minutes on hold to the same looped 5 minute computerized song. Adobe, why does it take 15 minutes plus to install a program? What is your installer doing? Most installers just expand some files to your system and do some registry connections and additions, a couple of icons and it’s done. The worst part is that once you finally do get your software to start installing the installer must stop for a tea break because it takes 15+ minutes on a 圆4 machine to install. I have wasted more time on installs then I can ever remember in my life as an IT administrator. With this kind of money spent on a program I would expect them to install the first time every time, you’re paying for quality and maturity in the application right? The Adobe developer team that creates these installers should be ashamed to call themselves developers.
I don’t know about you but corporations pay a lot of money to buy these programs, it’s Adobe you have no choice.
Note the story is long watch the video if you don’t have time If you are a IT admin or a user of Adobe and have ever tried to use Adobe’s installers you have most likely ripped out your hair out on more then one occasion.
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